Terms and Conditions for YTELL
Terms and Conditions for YTELL
Welcome to YTELL! By accessing or using our website (www.ytell.com), purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using the website. If you do not agree with any part of these terms, please do not use our services.
1. Introduction
YTELL provides a variety of fashion apparel and accessories, including but not limited to handmade tees, snapback hats, hoodies, and beanies. These terms govern your use of our website, your purchases, and your interaction with our brand.
2. Eligibility
By using our website and services, you confirm that you are at least 18 years old or have received permission from a legal guardian, and are legally capable of entering into binding contracts.
3. Orders and Purchases
- Product Availability: All products are subject to availability. We make every effort to display product colors and images accurately, but variations may occur due to monitor settings or production differences.
- Pricing: All prices listed on our website are in USD unless otherwise stated. We reserve the right to change prices at any time without prior notice.
- Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. This may include orders that appear fraudulent, incorrect, or violate these Terms and Conditions.
- Payment: By placing an order, you agree to provide valid payment details. We accept major credit cards and other payment methods, as listed on our website. Payment is processed securely via third-party payment providers.
- Shipping: We aim to ship orders promptly. Delivery times may vary depending on your location. Shipping costs and times are specified during the checkout process.
- Customs and Duties: International customers may be subject to customs duties or taxes imposed by their local authorities. You are responsible for paying any applicable fees.
4. Returns and Exchanges
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please refer to our return and exchange policy:
- Return Policy: Items must be returned within 30 days of receipt, in their original condition, unused, and with all tags attached. Refunds will be issued to the original payment method. Certain items such as sale products or custom-made goods may not be eligible for returns.
- Exchanges: If you need a different size or color, please contact our customer service team, and we will arrange an exchange, subject to product availability.
- Return Shipping: The customer is responsible for return shipping costs unless the product is defective or damaged upon arrival.
- Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 7 days of receipt for assistance.
5. User Accounts
To access certain features of our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information, including your password, and for any activity that occurs under your account. We reserve the right to suspend or terminate accounts at our discretion, particularly if fraudulent or unauthorized activities are detected.
6. Intellectual Property
All content on the YTELL website, including text, images, graphics, logos, and product designs, is the intellectual property of YTELL or our partners. You may not reproduce, distribute, modify, or otherwise exploit any content without prior written permission from YTELL.
7. Third-Party Links
Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for any third-party content, products, or services. You access these external websites at your own risk, and we encourage you to review their terms and privacy policies.
8. Promotions and Discounts
- Discount Codes: From time to time, we may offer discount codes or promotional offers. These offers are subject to specific terms, including expiration dates and product limitations.
- Abuse of Promotions: We reserve the right to cancel any orders or terminate any accounts that violate the terms of promotional offers or abuse discount codes.
9. Limitation of Liability
YTELL is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our website, products, or services. This includes but is not limited to loss of profits, loss of data, or other intangible losses.
In no event shall YTELL’s total liability to you for all damages, losses, and causes of action exceed the amount you paid for the product or service.
10. Indemnification
You agree to indemnify, defend, and hold harmless YTELL, its affiliates, partners, and employees from any claims, damages, liabilities, and expenses arising out of your use of our website, violation of these terms, or infringement of any intellectual property rights.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Your Jurisdiction], without regard to its conflict of law provisions. You agree that any legal action or proceeding related to your use of our website shall be brought exclusively in a court of competent jurisdiction located in [Insert Your Jurisdiction].
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the revised terms.
13. Termination
We reserve the right to terminate or suspend your access to our website and services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms and Conditions or is harmful to our interests or other users.
